GOGLOW HUB – Virtual Assistant (VA) Training Curriculum
Course Duration: 4 Weeks (can be adjusted)
Mode: In-person / Online hybrid
Target Students: Beginners, freelancers, entrepreneurs, office assistants
Outcome: Students will be able to handle administrative, marketing, and operational tasks remotely for clients.

Week 1: Introduction to Virtual Assistance & Online Work Tools
Module 1: Understanding Virtual Assistance
Definition of Virtual Assistant (VA)
Types of VA work (Administrative, Marketing, Technical, Customer Support)
Roles and responsibilities of a VA
Module 2: Setting Up for Remote Work
Professional email creation (Gmail, Outlook)
Cloud storage and file management (Google Drive, Dropbox)
Introduction to project management tools (Trello, Asana, ClickUp)
Basic communication tools (Zoom, Google Meet, Slack, WhatsApp for business)
Module 3: Digital Communication Skills
Email etiquette
Writing professional messages
Time management for remote work
Maintaining a task log
Hands-On Practice:
Students create a professional email and organize a Google Drive folder.
Students simulate sending formal emails and using Trello boards.

Week 2: Administrative & Organizational Tasks
Module 4: Scheduling & Calendar Management
Using Google Calendar or Outlook
Scheduling meetings and reminders
Handling multiple calendars
Module 5: Data Entry & Document Management
Spreadsheet basics (Excel / Google Sheets)
Creating, editing, and formatting documents (Word / Google Docs)
Data entry best practices and accuracy
Module 6: Research & Reporting
Conducting online research effectively
Summarizing findings
Creating reports and presentations
Hands-On Practice:
Students manage a sample client calendar
Enter sample data into Excel/Sheets and generate a simple report
Research a topic online and create a summarized report

Week 3: Digital Marketing & Social Media Support
Module 7: Social Media Management
Platforms overview (Facebook, Instagram, TikTok, LinkedIn)
Creating posts and captions
Scheduling posts using tools like Buffer or Meta Business Suite
Module 8: Basic Graphic Design for VAs
Introduction to Canva
Creating banners, social posts, and presentations
Module 9: Customer Relationship Management (CRM) & Emails
Using CRMs (HubSpot free version, Zoho)
Managing client communications and follow-ups
Hands-On Practice:
Students schedule 1 week of posts for a mock business
Design a social media post using Canva
Input client info and tasks into a CRM

Week 4: Advanced VA Skills & Freelancing
Module 10: Financial & Reporting Tasks
Simple bookkeeping basics (Excel/Google Sheets)
Tracking expenses and income for clients
Creating weekly/monthly reports
Module 11: Freelancing & Client Acquisition
Platforms overview (Upwork, Fiverr, Freelancer)
Writing a VA profile that attracts clients
Proposal writing for clients
Module 12: Productivity & Remote Work Tips
Task prioritization
Time tracking tools (Toggl, Clockify)
Maintaining work-life balance as a VA

Hands-On Practice:
Students prepare a mini weekly report for a sample client
Create an Upwork/Fiverr profile draft
Mock client proposal submission
Course Assessment & Certification

Assessment:
Weekly practical assignments
End-of-course project: Simulate 1-week VA work for a sample client
Certification:
Students receive GOGLOW HUB Virtual Assistant Certificate upon successful completion

Recommended Tools & Software for Students
Google Workspace (Docs, Sheets, Drive, Calendar, Meet)
Zoom / Google Meet
Canva (Graphic design)
Trello / Asana (Task management)
CRM tools (HubSpot free, Zoho CRM)
Social media schedulers (Buffer, Meta Business Suite)
Time tracking tools (Toggl, Clockify)